Refund policy

Refund Policy

We want you and your family to love your Playjector. If you're not fully satisfied, we're here to help.

90-Day Guarantee You may request a return within 90 days of receiving your order, as long as the product is unopened, unused, and in its original packaging.

How to Start a Return Contact us at playjector8@gmail.com with your order number and reason for return. Our team will guide you through the next steps.

Refunds Once we receive and inspect your returned item, we will notify you of the approval status of your refund. If approved, your refund will be processed to your original payment method within a reasonable timeframe. Please note that your bank or credit card provider may take additional time to post the refund to your account.

Non-Returnable Situations Items that have been opened, used, or are missing original packaging may not be eligible for a full refund. We evaluate these cases individually — reach out to us and we'll do our best to find a fair solution.

Damaged or Defective Items If your Playjector arrives damaged or defective, contact us as soon as possible at playjector8@gmail.com with photos of the issue, and we will arrange a replacement or refund at no additional cost to you.

Questions? Reach out anytime at playjector8@gmail.com — we're happy to help.